Behind the scenes Cablespeed is upgrading its business and job management software. This cutting-edge system from Simpro Software will revolutionise and streamline our business, giving our customers even higher levels of customer service and feedback. Here are just a small number of upgrades Cablespeed customers will see in the coming weeks…
✴️ Live Satellite tracking of engineers, en route text alerts, ETA etc…
✴️ Instant access to individual machine service history using QR coding, including common spares & PNs.
✴️ Automated alerts when date sensitive parts i.e Ink, consumables, blades are required, so can be ordered in advance.
✴️ Job scheduling controlled directly from our Head office and relayed instantly to the engineer via the App.
✴️ Machine order tracking with automatic customer updates from start to finish. Order confirmation, delivery date estimate, machine dispatch, installation scheduled etc…
✴️ Faster quoting of contracts and spares.
✴️ Private customer portal.
There are too many to list. Needless to say we can’t wait to roll this out!!!
Komax care Schleuniger Global
